Here is some useful information that we would like you to know to help plan your trip better.

  • The lodge is oriented to cater to birders, meditators, nature lovers & photographers, researchers, etc. This place is ideal for those who are looking for a great Himalayan experience, a quiet relaxing peaceful getaway. From parking, walk down around 70 steps to reach the dining hall. All meals will be otherwise served in the Common dining area. It's a good way to meet other fellow travelers, strike a conversation and share interesting stories.
  • This picturesque place is ideal for nature lovers, Bird watchers, and for people who just want to relax, unwind and have a laid-back holiday.
  • Check-out time is 11 am & Check-in time is 12 pm
  • Our cottages are all very well equipped and are large in size. All items have been carefully chosen and used in the cottages such as mattresses, duvets, clean linen, pillows, mats, etc. These are not luxurious but give you the comforts of other than any standard hotel. Hot air blower heaters are provided in winter on request. Please let us know if there is anything else you require such as hot water bags, extra blankets, or pillows.
  • There is a well-stocked library for all age groups to catch up on some reading in such a perfect setting.
  • The toilets are equipped with hot & cold running water & showers. We also use solar-generated hot water in the rooms. All toilet amenities such as fresh towels, soaps, etc. are provided of standard quality. To get hot water from your tap/shower, please turn the tap to the left and leave the water running for a short while (preferably in the bucket, for reuse). When the hot water starts, adjust it to suit your temperature.
  • Water being a valuable resource and even more precious at a location such as this, we try to minimize wastage as much as possible. Your towels are changed daily, but if you feel they do not need to be replaced please leave them hanging on your towel rack. We try to use as little water and soap as possible. Daily housekeeping services are available. This really helps us to save water.
  • We serve home-cooked Indian & Kumaoni food, with spices and chilly kept moderate. If you still find the food too hot for your taste do let our chef know. Please inform us if you have any special dietary requirements. Breakfast is served between 8 and 11 am. Lunch is served between 1 and 2.30 pm. Dinner is served from 7.30 pm till 9.30 PM.
  • It can sometimes be quite chilly outdoors at night, even in summer, so dress warmly. We expect snow in winter. We provide LPG heaters to keep you warm. Unlimited hot tea, coffee, and soup can be sipped on. We stock a limited selection of beverages at the lodge that is available at Naivedyam. All beverages are chargeable. If you require a packed meal at your departure please let us know in advance.
  • During winters, gas heaters and hot water bottles are readily provided in your room to keep you warm.
  • The power supply is 220V. The plug size is Standard English. The power supply in Pangot can be very erratic. The government has a load-shedding system and shuts down the supply sometimes. Unfortunately, the timings of load-shedding are not fixed, the power supply may disappear in the mornings on some days, and in the afternoon on others. We have an inverter battery backup so you will not have the discomfort of the darkness. As our focus is on developing a nature-centric experience at the lodge, we do not have electricity generators that cause sound and atmospheric pollution. We usually use emergency lights when there is no electricity and all pathways are lit by them at night. A staff member can escort you to your room. 
  • We do not have an intercom facility in the rooms. Should you require anything urgently in your room you may call the hotel staff on your mobile phone.
  • Please pre-book your outings & treks with us
  • The smaller mammals, wild animals & birds occasionally do enter and pass through the lodge. Guests are requested not to walk alone at night. Members of our staff will be happy to accompany guests back to their rooms. Please do not walk barefoot anywhere, not even inside your rooms. If there are unwanted guests in your rooms (spiders, insects, geckos, etc.) please alert our staff who will remove them. Macaques and Langurs visit the lodge too. Please ensure that you keep eatables away from them. If there are wild animals in the surroundings, the village dogs may bark at night causing disturbed sleep.
  • The cottages do not have Televisions and we are certain you won't be missing much as mother nature will leave you spellbound with her myriad colors. Nature walks, village walks, hiking, rock climbing, rapling, river crossing, flying fox, are a few of the activities that you can opt for here.
  • We do not have an in-house laundry service. We send it out to a nearby facility in the village. Hence, we are unable to take responsibility for them. If you would like your clothes laundered, please place the items in the bag and they will be laundered within 24 hours. Please note that laundry charges are extra.
  • We advise you to be careful with your valuables. If there is something you would like to keep safe, our manager will be happy to assist you.
  • Pangot does not have a bank to exchange foreign currency. The nearest ATM is in Nainital, 15 km from Pangot. Please contact our manager for any assistance.
  • Nainital is the closest town that has a hospital. If you have any medical conditions that we need to be aware of, please inform our manager. We do not have doctors on call.
  • If you’d like to leave a tip for our staff at the end of your stay, please do not tip any of our staff individually. Many unseen hands work hard to make your stay comfortable, and we strive to divide tips between the entire staff. Please leave tips in the Tip Box. You may tip the guides directly
  • We do not have the facility to charge credit cards at the lodge. We recommend that you carry enough spare cash to pay for hotel taxes and any extra expenses that you may incur. You can also pay using Paytm or through a payment gateway.
  • We are happy to set up free cookery lessons. If guests are interested in knowing how a particular dish they liked is made, we can arrange for them to learn from our cooks. Our staff will be happy to learn something from you if you would like to teach them.
  • We serve filtered RO (Reverse Osmosis) processed water that is safe to drink. Please let us know if you prefer bottled water at all times.
  • The house has wifi and the internet and Jio mobile work in the area.
  • We would urge our guests to refrain from smoking in and around the lodge, inside the room, and in the dining area.
  • Lastly, may we suggest you bring a small notebook along and make an entry everyday, maybe add a sketch or two of the view from your room and check out the stars in the middle of the night - they are incredible!